Contact Us

You can contact us at the address below:

Straight Lines Trading Company Ltd
33 Delamere Gardens
Mill Hil
LONDON
NW7 3EA

Tel No: 020 8906 8248

Email : sales@straightlines.com

Registered office as above

VAT No. 924 7534 12

Company No. 6458551

About Us

Straight Lines have been trading for 20 years and we specialise in construction related products.

We sell the amazing the Freehand Designer drawing system which allows the user to "Draw straight lines perfectly freehand" ideal for anyone who has to do on site surveys.

Details here http://www.straightlines.com/freehand_designer

We have probably the largest selection of flatpackers, framepackers and wedge packers available for immediate despatch in the UK.

Details here http://www.straightlines.com/framepackers

Straight Lines were the first Company in the UK to offer "off the shelf" bi-focal and reading safety glasses. This has saved our customers many hundreds of pounds off the cost of reading safety eyeware.

Details here http://www.straightlines.com/safetyspecs

We strive to provide excellent customer service at all times. Straight Lines consistently receives top rated reviews for our products and our service on our other selling platforms such as Amazon and Ebay.

We are pleased to be able to offer a full range of safety glasses to our customers.

Payments

Official purchase orders are accepted from local authorities or government departments only. Please note the minimum order value is £100 excluding delivery and vat for all purchase orders.

All Private and Public companies, and personal orders please complete the online order form and payment details.

You may pay with credit/debit card details using the internationally recognised and supported Worldpay secure payment system.

Bank transfer - Payment can also be made by bank transfer, please quote the invoice number with your payment. Minimum order amount for payment by bank transfer is £100.

Payment can also be made by Paypal.

Delivery & Returns

Every product on this website is in stock and ready for immediate despatch unless otherwise stated.

All items weighing less than 2kg are despatched by 1st Class Royal Mail Recorded delivery or similar.

All packages over 2kg are despatched via UPS or other freight carrier.

Please note that these are not guaranteed next day services.

Guaranteed next business day delivery is available for orders placed before 12 noon.

Orders placed after 12 noon and at weekends will be processed the next working day.

Delivery will be made to the address specified by you on the order form.

Please note;

If you place an order before 12 noon for next working day delivery, we will process and despatch your order that day.

However, once the goods are with the carrier we rely on them to deliver your order on time.

If a carrier fails to deliver the goods on time, we will refund the additional charge paid for the next day service.

However, we will not enter into any further claims for compensation for late delivery.

Returns

We hope all our customers are happy with their purchases. However, if you wish to return any items to us you may return them within 14 days of purchase, (distance selling regulations give you 7 days but we have extended this to 14 days).

Please note that we can only give refunds on returned items if they are in a resaleable condition and in the original unopened packaging. Our products are personal safety items, and for hygiene reasons cannot be resold if the sealed packaging has been opened.

Delivery charges for returned items are at your own cost, unless the item is faulty. Please return items to the address shown in the contact us section .

If goods are purchased by debit or credit card, refunds can only be credited to the same card.

When returning products we recommend that you use a carrier that offers shipment tracking.

Privacy Policy

We do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item...