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FREEHAND DESIGNER FRAME PACKERS SAFETY SPECS
 
Delivery

Orders received before 1pm are despatched the same day.

Orders received after this time and at weekends are despatched the next working day .

Frame packers are despatched via freight courier on a 48hr service.

Delivery will be made to the address specified by you on the order.

Please note the standard delivery charge of £15 is for mainland UK only. Please contact us for delivery charges to Northern Ireland.

Guaranteed next business day delivery is available at a charge of £20 for orders placed before 1pm.

Orders for guaranteed next business day delivery received after 1pm and at weekends are despatched the next working day .

Please note:

If you place an order before 1pm for next working day delivery, we will process and despatch your order that day.

However, once the goods are with the carrier we rely on them to deliver your order on time.

If a carrier fails to deliver the goods on time, we will refund the additional charge paid for the next day service.

However, we will not enter into any further claims for compensation for late delivery.

Returning goods

If you are unhappy with any items you may return them within 28 days of purchase. (distance selling regulations give you 7 days but we have extended this to 28 days).

All returned items are at your own cost, unless the item is faulty.

If goods are purchased by debit or credit card, refunds can only be credited to the same card.

When returning products we recommend that you use a carrier that offers shipment tracking.

We will refund the purchase price excluding delivery in full, except for Plastic Framepackers.

All returned Plastic FramePackers are subject to a 25% restocking charge.