Every product on this website is in stock unless otherwise stated.

Please note we despatch orders on Mondays and Thursdays each week.

Orders placed before 1pm on those days will be despatched that day.

All items weighing less than 2kg are despatched by Royal Mail Tracked 48 or similar.

All packages over 2kg are despatched via UPS or other freight carrier.

Please note that these are not guaranteed next day services.

Delivery will be made to the address specified by you on the order form.

Returning goods

If you are unhappy with any items you may return them within 28 days of purchase. (distance selling regulations give you 7 days but we have extended this to 28 days).

All returned items are at your own cost, unless the item is faulty.

If goods are purchased by debit or credit card, refunds can only be credited to the same card.

When returning products we recommend that you use a carrier that offers shipment tracking.

We will refund the purchase price excluding delivery in full, except for Plastic Framepackers.

All returned Plastic FramePackers are subject to a 25% restocking charge.